F.A.Q.

Where do you ship?

We currently ship throughout the United States. Additional shipping destinations may be added in the future.

How long does shipping take?

Each Chaos MX item is made to order.

  • Production: 2–5 business days

  • Shipping: 3–7 business days

You'll receive tracking information as soon as your order ships.

Why are your shirts made to order?

Producing items as they're ordered helps reduce waste and allows us to offer a wider variety of designs, colors, and sizes without maintaining a large inventory.

How do your shirts fit?

Most of our apparel features a modern unisex fit that runs true to size.

If you're between sizes or prefer a looser fit, we recommend ordering one size up.

Please refer to the size chart on each product page before ordering.

What are your shirts made from?

We use premium-quality garments selected for comfort, durability, and vibrant print quality. Material content may vary slightly depending on the shirt style you choose.

Can I return or exchange my order?

Because every item is made specifically for you, we cannot accept returns or exchanges for ordering the wrong size or color.

However, if your item arrives damaged, defective, or misprinted, please contact us within 30 days of delivery and we'll make it right.

What if my package is lost?

If your package appears lost in transit, contact us and we'll work with the shipping carrier to resolve the issue.

Can I cancel my order?

Orders may be canceled only if production has not yet started.

Since orders move into production quickly, please contact us as soon as possible if you need to make changes.

Can I request a custom design?

At this time we focus on our original Chaos MX collection.

We may offer limited custom designs and team apparel in the future.

Do you sponsor riders?

We're always interested in supporting riders who represent the Chaos MX lifestyle.

As our brand grows, sponsorship opportunities may become available.

Follow us on social media for announcements.

Are your designs original?

Yes.

Every Chaos MX design is created specifically for our brand and inspired by the motocross lifestyle we love.

How can I contact Chaos MX?

You can reach us anytime through our Contact page or by emailing us.

We do our best to respond within 1–2 business days.

What is Uncultured Swine Racing?

Chaos MX is proudly powered by Uncultured Swine Racing, our parent brand dedicated to building products and communities around powersports, outdoor adventure, and the riding lifestyle.

Do you offer discounts?

Yes!

Join the Fuel the Chaos Crew to receive:

  • Early access to new releases

  • Exclusive discounts

  • Giveaways

  • Product announcements

  • Special promotions

Is my payment information secure?

Absolutely.

All payments are processed through secure, encrypted payment providers. Chaos MX never stores your payment information.

Return & Refund Policy

Last Updated: July 2026

At Chaos MX Apparel, every item is made especially for you once your order is placed. Because of this, we have a different return policy than traditional retail stores.

Made-to-Order Products

All of our products are printed specifically for each customer after an order is placed.

For this reason, we cannot accept returns or exchanges for:

  • Ordering the wrong size

  • Ordering the wrong color

  • Changing your mind

  • Buyer remorse

Please review the size chart on each product page before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives:

  • Damaged

  • Defective

  • Misprinted

  • Incorrect due to our error

Please contact us within 30 days of delivery.

Include:

  • Your order number

  • A description of the issue

  • Clear photos of the product

  • Photos of the packaging if applicable

Once reviewed, we'll arrange a replacement or another appropriate solution at no additional cost.

Lost Packages

If your package appears to be lost in transit, contact us as soon as possible.

We'll work with the shipping carrier to investigate and determine the best resolution.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Order Changes & Cancellations

Because orders move into production quickly, changes or cancellations can only be made if production has not yet started.

If you need to make a change, contact us immediately after placing your order. We'll do our best to help.

Refunds

Refunds are issued only when:

  • A refund is approved due to a damaged, defective, or incorrectly fulfilled item.

  • A replacement cannot reasonably be provided.

Approved refunds will be returned to the original payment method.

Depending on your financial institution, it may take several business days for the refund to appear on your account.

Exchanges

Because every product is made to order, we do not offer traditional exchanges.

If your item arrives with a manufacturing or printing defect, we'll gladly replace it.

Contact Us

If you have any questions about your order or need assistance, please visit our Contact page.

We'll respond as quickly as possible and work to resolve any issues fairly.

Thank you for supporting Chaos MX Apparel.

Fuel the Chaos.

A Product of Uncultured Swine Racing

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Chaos MX Apparel. Every order is made especially for you, and we appreciate your patience while we create and ship your gear.

Order Processing

All Chaos MX products are made to order.

  • Processing Time: 2–5 business days

  • Orders are processed Monday through Friday, excluding holidays.

During holidays, sales, or periods of high demand, production times may be slightly longer.

Shipping Times

After production is complete, estimated shipping times are:

United States

  • Standard Shipping: 3–7 business days

Shipping times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you'll receive an email containing your tracking number.

Tracking information may take up to 24 hours to update after shipment.

Shipping Costs

Shipping costs are calculated during checkout based on:

  • Delivery location

  • Order size

  • Shipping method selected

Any available free shipping promotions will be clearly displayed on the website.

Multiple Items

Some orders may arrive in separate packages.

Because certain products are printed or fulfilled at different facilities, you may receive multiple shipments with separate tracking numbers.

Incorrect Shipping Address

Please verify your shipping address before completing your purchase.

If an incorrect address is entered and the order has already entered production, we may not be able to make changes.

Additional shipping charges may apply if a package is returned due to an incorrect address.

Lost Packages

If your tracking shows your package has not arrived within a reasonable timeframe, please contact us.

We'll work with the shipping carrier to investigate and help resolve the issue.

Damaged or Defective Items

If your order arrives damaged, defective, or contains a printing error, please contact us within 30 days of delivery.

Please include:

  • Your order number

  • Photos of the item

  • Photos of the packaging (if applicable)

We'll work quickly to provide a replacement or other appropriate solution.

Delayed Shipments

While we strive to meet all estimated delivery times, delays caused by weather, holidays, shipping carriers, or other circumstances beyond our control may occur.

We appreciate your understanding and patience.

International Shipping

At this time, Chaos MX Apparel ships within the United States only.

We hope to expand to additional countries in the future.

Questions?

If you have any questions about your order or shipping, please contact us through our Contact page.

We'll respond as quickly as possible.

Thank you for supporting Chaos MX Apparel.

Fuel the Chaos.

A Product of Uncultured Swine Racing